• Implemented IT asset tracking and management software
  • Administered and managed Windows Server for team which ran Autodesk Vault
  • Devised new backup system for Autodesk Vault server
  • Coordinated with university IT to implement new wiki software for the team to help improve collaboration and knowledge transfer
  • Rebuilt website from scratch with new content management system software to improve speed, maintainability, and user experience
  • Created helpdesk and provided hardware and software support for team computers
  • Worked with university IT to create, deploy, and update standardized Windows images for team computers with SCCM